Sales Policy for YesSaliz

Effective Date: December 5, 2024

Welcome to YesSaliz, your trusted destination for premium barista tools and accessories. At YesSaliz, we are committed to providing our customers with exceptional products and services. This Sales Policy outlines the terms and conditions that govern all purchases made on yessaliz.com. By placing an order, you agree to the terms outlined below.

If you have any questions or concerns about this policy, please reach out to us using the contact information provided at the end of this document.

1. General Terms

  1. Pricing:
    All prices listed on our website are in U.S. dollars (USD) and are subject to change without prior notice. Prices are inclusive of applicable taxes unless otherwise specified.

  2. Product Availability:
    We strive to keep our inventory accurate and up-to-date. However, product availability is subject to stock levels at the time of purchase. If an item you ordered is unavailable, we will notify you promptly and offer an alternative product or a full refund.

  3. Order Acceptance:

    • Your order is considered confirmed once payment has been successfully processed and you receive an order confirmation email.
    • YesSaliz reserves the right to refuse or cancel orders at our discretion. Possible reasons include inaccuracies in product information, pricing errors, or suspected fraudulent activity.

2. Payment Policy

  1. Payment Methods Accepted:
    We accept the following payment methods:

    • Credit/Debit Cards (Visa, MasterCard, American Express)
    • PayPal
    • Other payment options, as listed on the checkout page

  2. Payment Security:
    All transactions are secured using SSL encryption to ensure the safety of your personal and payment information.

  3. Billing Information:
    Customers are responsible for providing accurate billing details. Discrepancies in billing information may result in order delays or cancellations.

3. Shipping and Delivery

  1. Shipping Areas:
    We ship to most locations within the United States. For international shipping inquiries, please contact info@yessaliz.com.

  2. Shipping Costs:
    Shipping fees are calculated at checkout and depend on your location and the size/weight of your order.

  3. Delivery Timeframes:

    • Orders are typically processed within 1-3 business days of payment confirmation.
    • Delivery times vary based on your location but generally range from 3-7 business days for standard shipping.

  4. Tracking Your Order:
    Once your order is shipped, you will receive a confirmation email with tracking information to monitor your shipment’s progress.

  5. Shipping Delays:
    While we aim to deliver orders on time, unexpected delays may occur due to external factors such as carrier issues or weather conditions. We appreciate your understanding in such situations.

4. Cancellations and Modifications

  1. Order Cancellations:

    • You may cancel your order within 24 hours of placing it by contacting us at info@yessaliz.com.
    • Orders that have already been shipped cannot be canceled but may be eligible for returns (see our Refund and Returns Policy).

  2. Order Modifications:
    If you need to modify your order (e.g., shipping address, product selection), please contact us immediately. Once the order is processed, modifications may not be possible.

5. Promotions and Discounts

  1. Coupon Codes:
    Coupon codes must be applied during checkout to receive the discount. They cannot be applied retroactively to completed orders.

  2. Sales Events:
    Discounts and promotional offers are valid only during the specified promotional period and cannot be combined with other offers unless explicitly stated.

  3. Errors in Promotions:
    YesSaliz reserves the right to cancel or modify promotions if errors or discrepancies are identified.

6. Returns and Refunds

For details regarding our return and refund procedures, please refer to our Refund and Returns Policy.

7. Warranty Policy

  1. Manufacturer’s Warranty:
    Many of our products are covered by a manufacturer’s warranty. Please refer to the product description or packaging for warranty details.

  2. Warranty Claims:
    If your product is defective or malfunctions within the warranty period, contact us at info@yessaliz.com with proof of purchase and a description of the issue. We will guide you through the warranty claim process.

8. Liability Disclaimer

YesSaliz is not responsible for:

  • Delays or losses caused by third-party shipping providers.
  • Misuse or improper handling of products after delivery.
  • Minor variations in product appearance due to manufacturing differences.

9. Contact Information

If you have questions about our Sales Policy or need assistance with your order, please contact us:

Mailing Address:3820 Club House Dr
Fayetteville, Pennsylvania (PA), 17222

Phone Number:(717) 352-4688

Email Address:info@yessaliz.com

Website:yessaliz.com

10. Changes to this Policy

This Sales Policy is effective as of November 23, 2024, and may be updated periodically to reflect changes in our business practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.